Skillium

Privacy Policy

Last updated: April 3, 2026

This Privacy Policy explains how Skillium ("we", "us", "our") collects, uses, stores, and protects your information when you use our website, courses, and related services.

1. Information We Collect

We may collect:

  • Account information (such as name and email address);
  • Subscription and billing metadata (for example, plan status and payment timestamps);
  • Usage information (pages viewed, learning progress, feature interactions);
  • Device and technical data (browser type, IP address, basic diagnostics);
  • Support communications (messages sent to support or feedback forms).

Payment card details are processed by our payment provider and are not stored by Skillium.

2. How We Use Information

We use your information to:

  • provide and maintain the service;
  • authenticate users and protect accounts;
  • process subscriptions and manage billing status;
  • personalize learning experience and track progress;
  • improve platform quality, reliability, and security;
  • communicate about updates, support, and service-related notices;
  • comply with legal obligations.

3. Legal Bases (Where Applicable)

Depending on your location, we process personal data under one or more of the following legal bases:

  • performance of a contract;
  • legitimate interests (such as product improvement and fraud prevention);
  • consent (where required);
  • compliance with legal obligations.

4. Sharing of Information

We may share limited data with trusted service providers that support operation of the platform, such as:

  • hosting and infrastructure providers;
  • authentication and account services;
  • payment processors;
  • analytics and monitoring tools;
  • customer support tools.

We do not sell personal information to third parties.

5. Data Retention

We retain data for as long as reasonably necessary to provide the service, meet legal/accounting obligations, resolve disputes, and enforce agreements.
When no longer required, data is deleted or anonymized in accordance with operational and legal requirements.

6. Security

We use reasonable technical and organizational safeguards designed to protect your data.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be processed in countries other than your own.
Where required, we apply appropriate safeguards for cross-border data transfers.

8. Your Rights

Depending on applicable law, you may have rights to:

  • access personal data we hold about you;
  • request correction of inaccurate data;
  • request deletion of data;
  • object to or restrict certain processing;
  • request portability of your data;
  • withdraw consent where processing is based on consent.

To exercise rights, contact support using your account email.

9. Cookies and Similar Technologies

We may use cookies and similar technologies for authentication, preferences, analytics, and security.
You can manage browser cookie settings, but disabling some cookies may affect service functionality.

10. Children's Privacy

Skillium is not intended for children under the age required by applicable law.
If we become aware that personal data was provided in violation of this requirement, we will take appropriate steps to remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Material changes will be reflected by an updated "Last updated" date and, where appropriate, additional notice.

12. Contact

For privacy-related requests, contact support via the channels provided in the product.